Our practice philosophy is to treat everybody with our heart.
A traditional top-down management style is probably more efficient in healthcare settings because of the authoritarian relationship we used to see. Authoritarianism is more time-efficient and profit-driven, but that's not us.
A Nurse Practitioner-Owned Clinic is different. Although many salute me as "Dr. Lum" because of my academic achievement to a clinical doctorate degree, most see me as a peer and a friend of the family.
The root of Family Practice lies in the "Family"; it starts with one member and extends to families and generations. Every patient has a storybook of their own, and the collection of the storybooks made a family.
We want to be a part of the family. We read their stories and become bookmarks to help them identify their health improvement needs. We treat every patient as if they were a part of the family book.
